Problem contacting a salon
If you are having trouble contacting a salon it could be that they are simply very busy. If an answerphone service is available please leave them a message with your details and they should contact you when they a finished with clients.
If you don't hear back within a reasonable time, please raise a customer service request with us and we will look into it.
Although we communicate with salons regularly and try to ensure that all the salon details are correct, inevitably some salons move, change their details or cease trading and don't inform us. So if you discover any such instances before we do, please let us know.